Refund Policy

Last modified: 01/12/2024

Introduction

"Picture'sTown " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Picture'sTown and are unhappy with the product received, you may be eligible for a refund/partial refund. if requested 7 days prior to Event Start date or before your CAMBuddy have start enhancing photo(s)/Vedio(s) .

Cancelation & Refunds of Hard Goods:

1. Photo Album :

you are entitled to get full refund ^*1 upon cancelation if you already have requested to Edit/Print the photos/Vedios. the request must be canceled within ~2 Days or your CAMBuddy have not start working on it(whichaver is earlier).

2. Personalized Item(s)/Gifts :

Personalised articles are not salable to anyone else other then you. so it cannot be return or refund. Still you can cancel the request in case if Photographer/CAMBuddy have not started working on it.

3. Hard goods(Non-personalized or resalable Items only)

Must be cancled on the portal and returned to Picture'sTown immediately, according to the instructions as directed. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Picture'sTown sole, reasonable discretion.

Cancelation & Refunds for Event Request:

To be eligible for a refund on any event/shooting, the following criteria must be satisfied:

• Any event you have requested on our website, must be canceled atleast 7 days prior to event start date.
• you will be eligible for full refund ^*1 if the CAMBuddy have not accepted/Assigned to your requested event.
• Partial refund^*2 will be issued in case If the CAMBuddy is assigned to your event before cancelation.

Following Items are non Returnable/Refundable :

• Photo albums(Hard/Soft Copies) : Since the photo albums are your personal and customized product and will not be salable to anyone else. this cannot be return or refund.
• Edited Photo(s)/Vedio(s) : This is also your personal or customizable products which cannot be sold to anyone else other then you. not eligible for return/refund.

Abbrivations

• *1 Full Refund :

  Refund Amount = Bill Amount - Discount - ServiceCharges.

• *2 Partial Refund :

  Refund Amount = Bill Amount - Discount - ServiceCharges - [Rs. 300/- (penalty for invalid Resons only*)]

Picture'sTown is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact us for any questions related to our policy, or simply to let us know how we can help.

PicturesTown
Near by Rama temple, Gandhawal road, Dist. Barwani, Post. pati
Madhya Pradesh - 451551
info@picturestown.in
+918889097058
https://picturestown.in/